RESOURCES - ARTICLE LIBRARY

Personal Tech

Network Connectivity Troubleshooting - Part Two

This is part two in this series for troubleshooting your network connectivity. Confirming the connectivity with the Internet was the focus of the first three steps in our process. We now continue with the remaining steps to help you discover what the problem with your Internet connection might be. READ MORE...

Network Connectivity Troubleshooting - Part One

To most computer support persons, having problems connecting to the Internet via a home router and a high-speed connection is not a major issue. However, for those who do not understand some basic technology concepts, solving connectivity problems will be a struggle. The following will give you some tips of where to look for network connectivity problems and how to perform some basic trouble-shooting tasks. READ MORE...

Hackers Get New Tools for Christmas... MSPs to the Rescue?

Two companies have released software just in time for the holiday season. Core Security Technologies dropped its Exomind application, while Paterva released its Maltego program. READ MORE...

 
We have enjoyed Zycom Technology's excellent service for several years now. Before our relationship with Zycom, I dreaded server upgrades. We had experienced downtime ranging from 2 days to a full week on previous projects. I approached our 2006 project fully expecting the same disruption to our business. I was very pleasantly surprised – we were only ‘down” for about 30 minutes, and everything worked properly without requiring weeks of ‘fine tuning” afterwards. They take time to explain things and answer any questions I have. Zycom provides monthly executive summaries of our network's health and performance, as well as quarterly face-to-face meetings with our rep. - Robbie Wood, RIB (Ont.), B Com, CGA, W. J. Wood Brokers LTD.