IT SOLUTIONS
24x7x365 Emergency Services
Continuity of your business processes is our primary concern. Our state-of-the-art network monitoring systems automatically alert us to potential problems before they have a chance to escalate to work-stopping outages, allowing our skilled engineers the ability to respond immediately.
No matter when you experience an interruption, we are available when you need us the most, and provide you peace of mind by delivering technical support services 24 hours per day, 7 days a week, and 365 days per year.
We have enjoyed Zycom Technology's excellent service for several years now. Before our relationship with Zycom, I dreaded server upgrades. We had experienced downtime ranging from 2 days to a full week on previous projects. I approached our 2006 project fully expecting the same disruption to our business. I was very pleasantly surprised – we were only ‘down” for about 30 minutes, and everything worked properly without requiring weeks of ‘fine tuning” afterwards. They take time to explain things and answer any questions I have. Zycom provides monthly executive summaries of our network's health and performance, as well as quarterly face-to-face meetings with our rep.
- Robbie Wood, RIB (Ont.), B Com, CGA, W. J. Wood Brokers LTD.