IT SOLUTIONS
Customer Relationship Management Solutions
Our CRM solutions can help increase your staff’s productivity and effectiveness by making the most out of each customer relationship. We can help your organization succeed in optimizing customer relationships by integrating marketing, sales and customer service functions into a holistic view, allowing you to make the most out of each interaction or touch point.
Our powerful reporting capabilities allow you to gain customer insight and provide the ability to act on that insight for more effective marketing operations, sales force automation and customer service impact, increasing trust, loyalty and shortening sales cycles and increasing buying frequency.
Allow us the opportunity to demonstrate the benefits of our CRM solutions to your organization to leverage your existing customer data and interactions in ways that increase revenues more efficiently and effectively.
We have enjoyed Zycom Technology's excellent service for several years now. Before our relationship with Zycom, I dreaded server upgrades. We had experienced downtime ranging from 2 days to a full week on previous projects. I approached our 2006 project fully expecting the same disruption to our business. I was very pleasantly surprised – we were only ‘down” for about 30 minutes, and everything worked properly without requiring weeks of ‘fine tuning” afterwards. They take time to explain things and answer any questions I have. Zycom provides monthly executive summaries of our network's health and performance, as well as quarterly face-to-face meetings with our rep.
- Robbie Wood, RIB (Ont.), B Com, CGA, W. J. Wood Brokers LTD.