BUSINESS SOLUTIONS
Vendor Managment
Improve productivity and focus on running your business...
By unloading the burden of you or others in your organization having to deal with multiple Vendors, you regain lost productivity - directly impacting your bottom line.
Reap the benefits of a single point of contact...
Think of the productivity you will gain on an organization-wide level by allowing us to be your single point of contact for all of your technology vendors. The days of keeping up with all of the vendors for your phone systems, computer equipment, network scanners, copiers, faxes and all of your Line of Business applications every time there's a problem are gone. With our Vendor Management Program, you'll only need to open up a single Trouble Ticket, and we'll manage all vendor issues to resolution for you. No matter what they are. No matter how many vendors are involved.
We have enjoyed Zycom Technology's excellent service for several years now. Before our relationship with Zycom, I dreaded server upgrades. We had experienced downtime ranging from 2 days to a full week on previous projects. I approached our 2006 project fully expecting the same disruption to our business. I was very pleasantly surprised – we were only ‘down” for about 30 minutes, and everything worked properly without requiring weeks of ‘fine tuning” afterwards. They take time to explain things and answer any questions I have. Zycom provides monthly executive summaries of our network's health and performance, as well as quarterly face-to-face meetings with our rep.
- Robbie Wood, RIB (Ont.), B Com, CGA, W. J. Wood Brokers LTD.